Disclaimers

Last Updated: January 13, 2026

Please read these disclaimers carefully before booking our services. By using Cartcuterie's services, you acknowledge and accept these terms.

1. Food Safety & Allergen Disclaimer

Allergen Information

⚠️ IMPORTANT ALLERGEN NOTICE

  • Our catering services may contain or come into contact with common allergens including: milk, eggs, wheat, soy, peanuts, tree nuts, fish, and shellfish
  • We cannot guarantee allergen-free food preparation
  • Cross-contamination may occur in our facilities and during transport
  • Clients must inform guests of all ingredients and potential allergens
  • We are not liable for allergic reactions

Food Handling

  • All food is prepared in accordance with local health department regulations
  • Food temperatures are maintained during transport and service
  • Once food is delivered and set up, food safety becomes the client's responsibility
  • We recommend consuming all perishable items within 2 hours of service
  • Leftover food is the client's responsibility and should be refrigerated promptly

Dietary Restrictions

While we make every effort to accommodate dietary restrictions:

  • Requests must be made at least 14 days in advance
  • We cannot guarantee 100% compliance for severe allergies
  • Vegan, vegetarian, and gluten-free options may be available (ask in advance)
  • Religious dietary requirements (halal, kosher) should be discussed during booking

2. Service Limitations

Equipment & Setup

  • Cart appearance may vary slightly from photos due to seasonal decorations and availability
  • Setup requires adequate space and level ground
  • Electrical outlets must be within 25 feet if power is needed
  • We are not responsible for venue-related setup issues
  • Inclement weather may require alternative setup arrangements

Staffing

  • Staff assignments are at Cartcuterie's discretion
  • We cannot guarantee specific staff members for your event
  • Staff are trained professionals but not medical personnel
  • Staff will not serve intoxicated guests

3. Liability Limitations

Cartcuterie is NOT liable for:

  • Personal injury or illness not directly caused by our gross negligence
  • Allergic reactions or food sensitivities
  • Property damage at the venue unless caused by our direct negligence
  • Lost or stolen items during events
  • Guest behavior or intoxication
  • Venue issues (power outages, access problems, etc.)
  • Weather conditions affecting outdoor events
  • Third-party vendor failures (venues, other caterers, etc.)
  • Photographic results or social media appearance

Maximum Liability

In any event, Cartcuterie's total liability shall not exceed the total amount paid by the client for the specific event in question.

4. Photography & Media Release

  • We may photograph events for marketing purposes unless you opt-out in writing
  • Images may be used on our website, social media, and promotional materials
  • We do not compensate for use of event photos
  • Client may request removal of specific images within 30 days of posting
  • Guest faces may be blurred or cropped in marketing materials

5. Pricing & Quote Accuracy

  • Prices quoted are estimates and may change based on final details
  • Currency exchange rates (for Bali services) may fluctuate
  • Additional fees may apply for remote locations, difficult access, or special requests
  • Prices are subject to change until contract is signed and deposit paid
  • Sales tax and service charges are additional where applicable

6. Weather & Outdoor Events

☔ Weather Disclaimer

  • We operate rain or shine unless extreme conditions exist
  • Light rain does not constitute grounds for cancellation
  • Clients should have backup plans for outdoor events
  • We will provide covered alternatives when possible but cannot guarantee weather protection

7. International Services (Bali)

Additional disclaimers for Bali-based services:

  • Services subject to Indonesian laws and regulations
  • Import restrictions may affect available ingredients or equipment
  • Language barriers may occasionally affect communication
  • Cultural customs should be respected during service
  • Travel to remote areas in Bali may incur additional charges
  • Local holidays may affect service availability

8. Force Majeure

We are not liable for failure to perform services due to circumstances beyond our reasonable control, including:

  • Natural disasters (earthquakes, floods, hurricanes)
  • Pandemics or public health emergencies
  • Government restrictions or mandates
  • Labor disputes or strikes
  • Equipment failures beyond our control
  • Supplier failures or shortages
  • Acts of terrorism or civil unrest

9. Health & Safety Compliance

  • We maintain all required health permits and licenses
  • Staff are trained in food safety protocols
  • We follow current health guidelines and regulations
  • Clients must disclose any venue-specific health requirements
  • We reserve the right to refuse service if health standards cannot be met

10. Intellectual Property

  • Custom cart designs remain Cartcuterie's intellectual property
  • Clients may not reproduce our unique cart designs commercially
  • Logo usage on carts is for event purposes only
  • We respect client trademarks and copyrights

11. No Medical or Legal Advice

Cartcuterie does not provide medical, legal, or professional advice. Information provided is for general purposes only. Consult appropriate professionals for:

  • Dietary restrictions and allergies (consult a physician)
  • Event permits and licenses (consult legal counsel)
  • Food safety for compromised immune systems (consult healthcare provider)

12. Accuracy of Information

While we strive for accuracy:

  • Website content is for informational purposes
  • Errors or omissions may occur
  • Photos may not represent exact current offerings
  • Prices and availability are subject to change
  • Confirm all details before booking

13. Contact for Questions

If you have questions about these disclaimers or need clarification:

These disclaimers are part of our Terms & Conditions. By booking with Cartcuterie, you acknowledge that you have read, understood, and agree to these disclaimers.

If you do not agree with any part of these disclaimers, please do not use our services.